Save up to 34% of contact center resources
by automating routine operations

Aimee - a solution based on deep learning algorithms
that helps the operator find the right answer and answers by herself if it is sure.

About
About
About

More than chatbot

Aimee is constantly learning. It does not require a large training sample and an individual customizer.
Therefore, it may be quickly installed to help with the first answers.
It is successfully used to help clients, optimize the work of helpdesk and advise site visitors.
Aimee works in banks, medicine and telecom.
How it works
How it works

Most suitable answer
recommendation

Aimee constructs new answers based on previous responses of operators, customer data and the context of the conversation. The answers are sorted in order of importance. The order depends on each answer and customer satisfaction.

Automatic answers
when it reaches
a confidence threshold

Aimee takes over the routine. It answers questions if it's confidence exceeds a certain threshold. The operator turns into a teacher, solving increasingly unconventional tasks.

Grouping
similar responses

Aimee processes information very quickly. Aimee offers the best answer, which is adapted to the user and his situation.

Try it

Try free demo for yout business right now

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